Refund Policy
30-Day Money Back Guarantee
We want you to feel completely confident in your purchase. That's why every Luna Relief Ritual comes with a 30-day money back guarantee starting from the date of delivery.
If for any reason you're not happy with your order, contact our support team at AskCalmingLuna@gmail.com with your order number and a brief note about what went wrong. We'll take care of you from there.
To be eligible for a return:
Your product must be in the condition it was received, in its original packaging with all included accessories.
Please note:
Return shipping costs and arrangements are the responsibility of the customer. Once we receive and inspect your return, we'll process your refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account.
If you received a damaged or defective product, contact us right away and we'll send a replacement free of charge.
We monitor return activity and reserve the right to decline returns in cases of excessive returns, reseller activity, or misuse of our guarantee.
Digital bonuses (smoothie guide, tea guide, and movement masterclass) are non-refundable as they are delivered digitally and cannot be returned.
For any questions about returns, reach out to us at AskCalmingLuna@gmail.com. We're here to help.